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Terms of Service & Privacy Policy

 

 

These terms of service are subject to change without notice.

 

Statement of Terms of Service for Sharp Horizon

Information on this Website

Any information on this website is accurate as of publication. We cannot guarantee the accuracy of any information provided on this website and we encourage all visitors to the site to contact us, either via email or telephone, to obtain the most recent and up to date prices and special offers.

All information on this website is protected by copyright. Duplication of images or portions of text found on this site is a breach of copyright law and may be subject to prosecution.

Any addresses, telephone numbers and email addresses found on this website are private and may not, under any circumstances, be used for marketing purposes. We take spam very seriously, especially when we receive it. If you are currently using, or plan to use any address, email address or phone number found on this website for marketing purposes then please read the following statement:

It is against the law to send this company, Sharp Horizon, or any member of this company, emails or letters,
or to make phone calls that offer services that we have not directly requested information about.

Legal Disclaimer

Sharp Horizon uses reasonable care to make sure that the information appearing on this Site is accurate and up-to-date. However, errors and omissions do occur and the user should not take the accuracy of the information for granted but should check directly with Sharp Horizon. None of the material contained in this Site is to be relied upon as a statement or representation of fact.

Sharp Horizon shall not be liable for any loss of profits or contracts or any direct, indirect or consequential loss, business interruption or loss of data or programs arising out of or in connection with the use of the information either contained within this Site or from any of its Hyper link connections, other than death or personal injury to the extent that this is caused by the negligence of Sharp Horizon.

Sharp Horizon may also make improvements and/or changes to the content of this information at any time without notice. All services, product and product price specifications contained within the Sharp Horizon website are subject to change without notice.

Statement of Warranty 
INFORMATION PROVIDED ON THE WWW.SHARPHORIZON.COM. WEB SITE IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AS SUCH EXCLUSIONS OF IMPLIED WARRANTIES SHALL APPLY PURSUANT TO APPLICABLE LAWS AND REGULATIONS. 

Links to Third Party Sites
Sharp Horizon cannot and has not reviewed all pages of the sites linked to this Site and therefore cannot be liable for their content. Users link to other sites at their own risk and use such sites according to the terms and conditions of use of such sites. Sharp Horizon provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by Sharp Horizon or the site. 

Copyright
No part of this website may be copied or imitated in whole or in part. No logo, graphic, sound or image from this website may be copied, hotlinked or re-transmitted unless expressly permitted in writing by Sharp Horizon. (These prohibitions are without limitation to the legal rights of Sharp Horizon.)

Any information provided to Sharp Horizon in connection with its Web Site shall be provided by the submitter and received by Sharp Horizon on a non-confidential basis. Sharp Horizon shall be free to use such information on an unrestricted basis. In particular, we may transfer information between our subsidiary companies in different countries both inside and outside the European economic Area.

Trademarks
The trade marks and logos (the Trademarks) used and displayed on this site are registered and unregistered trademarks of Sharp Horizon and others. They may not be used in any advertising or other publicity materials in relation to the distribution of any information or materials obtained from this Site without the prior written consent of the Trademark owner. (These prohibitions are without limitation to the legal rights of Sharp Horizon.)

Governing Law
Any dispute or claim concerning or arising from this website shall be determined in accordance with the law of England and Wales, and the Courts of England and Wales shall have exclusive jurisdiction in determining such disputes or claims.

 

Terminology

  • Client (You, your, the client)
    This refers to you as a client of Sharp Horizon.

  • Sharp Horizon (us, we, our)
    This refers to any legally authorized agent of Sharp Horizon.

  • Data 
    I information which is being processed by equipment operating automatically in response to instructions given for that purpose, is recorded with the intention that it should be processed by means of such equipment, is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system or forms part of an accessible record. 

  • Data Protection Acts 1984 and 1998
    These are the Acts of Parliament which set out principles relating to the use of data to ensure that the rights of the person who is the subject of the data are protected under the law. 

  • Personal data
    Data which relates to a living individual who can be identified from those data, or from those data and other information which is in the possession of, or is likely to come into the possession of, Sharp Horizon. 

  • Privacy policy
    This is a statement by Sharp Horizon which explains the ways that we try to protect our users' privacy. 

  • Third Parties
    These are companies and people other than Sharp Horizon and the group of companies of which it is part. 

  • Users
    A user is defined as anyone who uses this website, any one of our services or anyone who wishes to obtain more information about our services.

  • Materials
    This refers to, but is not exclusively limited to: images, graphics, logos, designs, themes, colour palettes, layout structures, photographs or other item that is used

  • Hotlinked / hotlinking
    This is the method or practice of linking directly to any file on this server on any other website, forum or other type of online media.

Privacy Policy

Sharp Horizon Privacy Policy provides information regarding accuracy, access, security and how it manages visitor, supplier and client information collected from its website(s). Inquiries referring to the accuracy of information on the Sharp Horizon website may be directed to the Information Services provided by Sharp Horizon.

  • Security and Passwords
    In order to register with this site and to sign in when you visit a password protected area, you will need to use a user name and password. You are solely responsible for the security and proper use of your password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an authorized way. We accept no liability for any unauthorized or improper use or disclosure of any password. 

  • Interruptions and Omissions in Service
    Whilst we try to ensure that the standard of this website remains high and to maintain the continuity of it, the Internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this website (or any particular part of it) or to provide the service offered on this website. We may vary the specification of this site from time to time without notice.

  • What are 'cookies' and why do we use them? 
    'Cookies' are ways of saving a small amount of personal information. We use very basic cookies on our website to let your browser remember who you are. None of the information stored in these cookies could be a security risk to your login information for the website. We do not share any of this information with anyone, internally or externally of Sharp Horizon.

  • Information Submitted by You
    We will process any data which you provide in completing the online registration or application forms and any further forms containing company and personal details which you complete or provide to us when using this site in accordance with UK data protection legislation. You take full responsibility for your posts on this website, on any part, restricted or unrestricted. Titans Gym and Fitness will be held in no way responsible for your comments. If you submit content, either written, or in some other media form (examples include: pictures, videos) to this website that is either illegal or highly offensive then you will be held personally responsible. You will be prosecuted to the maximum extent of the law if any media you submit to this website breaks the laws of either your country or the laws of the United Kingdom.

  • How is this data safeguarded? 
    The security of your data is extremely important to us. Access to your company and your personal data is only provided to our staff. We do not pass information about you or your company to any third parties. 

  • Your Use of our Web Site
    You may only use this Site for lawful purposes when seeking information. You must not under any circumstances seek to undermine the security of the Site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorized access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to trash, delay, damage or otherwise interfere with the operation of this Site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Site.

  • Information on our Web Site 
    Whilst we make every effort to ensure that the information on this site is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our web site or any liability in respect of information on our web site supplied by you, any other site user or any other person.

  • Choice of Law and Jurisdiction
    The use of this website and any agreements entered into through this website are to be governed by and construed in accordance with English Law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of this website or any agreement made through this website.

Conditions of Service & Statement of Agreement

1 - Copyright & Ownership

  1. As a client you are responsible for all images, logos, slogans, strap lines, graphics or other materials displayed on your website. If any of these images or materials is found to be in breach of copyright then Sharp Horizon accepts no responsibility for this. As a client of Sharp Horizon you accept full responsibility for everything that is displayed on your website. You agree that Sharp Horizon shall not be held responsible for or accountable for, in any way, the content of your website. 

  2. Any materials produced for you by Sharp Horizon are owned entirely by you, the client, upon completion of payment terms. Your use of this material is entirely the responsibility of you. Sharp Horizon will be held in no way responsible for your use of any materials. 

  3. You agree that any complaint, legal or otherwise, made against you or the materials on your website, in your products or services, will be solely the responsibility of you the client.

2 - Domains

  1. All domains registered through Sharp Horizon are the property and responsibility of you, and remain the property of you, provided there are no outstanding invoices.

  2. Note: ownership of domains will be held by Sharp Horizon in the event of an unpaid invoice. Ownership is retained by Sharp Horizon of domains names in an effort to settle unpaid bills. Domain control will be relinquished to the client on completion of payment including all additional charges that my be incurred if the invoice has remained unpaid for a long period of time. If Sharp Horizon is not the registering party for a domain then payment in advance will be required before any work is undertaken, and payment in full will be required before any work is delivered. 

  3. Domain transfers to a different registrar may incurr costs. Transfer of a *.uk domain will be free provided your new registrar can transfer in from a change of ISPTAG. We will change the ISPTAG for you, or you can do this yourself in your domain control panel. Transfer of all other domains may incurr costs at your new registrar.

  4. Please also note that incorrect configuration of a domain name can lead to extended periods of down time of your web service, so care is needed and an expert must be consulted before any changes are made. Sharp Horizon accepts no responsibility for down time caused by incorrectly configured domains, even if we have made the changes at your explicit request. Should we believe that any changes we make to a domain name on your behalf would result in negative consequences we will inform you of these before any action is taken. All electronic communication is recoded permanently and will be used as proof should the need arise. 

  5. All domains are renewed annually. It is your responsibility as a client to ensure that the domains are renewed on time. If you fail to pay any invoice, or fail to contact Sharp Horizon 30 days before your domains is due for renewal then you risk losing your domain name.

  6. Failure to pay for any invoice which includes a domain renewal fee will mean that you cannot cancel the domain renewal and the domain must be renewed for at least one more year from this date. As such it is very important that you tell us when you do not want to renew a domain as simply ignoring the invoice will not mean that you do not have to pay for the domain. In such an event as you wish to no longer keep a domain you can release it to the public pool at any time before your invoice due date by contacting us.

3 - Hosting & Website Content

  1. Hosting through Sharp Horizon is provided by Sharp Horizon in one of two methods:

    1. Shared server hosting (hosting accounts created before January 1st 2011):

      You do not recieve an individual control panel login name or password but you do have access to tools that come with your website to allow you to make changes.

    2. Hosting accounts provided on a Sharp Horizon server (hosting accounts created as of January 1st 2011):

      You have a full control panel and are fully responsible for your own hosting account, including FTP, email accounts etc.

  2. Should you wish to terminate your hosting then we will do any of the following, depending on your request: 

    • Place a holding page on your site to indicate that it is no longer active
    • Re-direct your domain to a new location
    • Change the name servers associated to your domain to point to new hosting

  3. If you wish to cancel your account please inform us at least 30 days before your account renewal is due to avoid potential difficulties or mandatory billing.

  4. The content of your website could adversely affect Sharp Horizon as such we will not allow any content for which we provide hosting that contains any of the following:

    • Content that is adult in nature
    • Pornography
    • Abusive / hate materials / racist
    • Forged legal documents
    • Images of currency without clear watermarks voiding their design
    • Images or text that may be offensive
    • False claims of membership to professional organizations
    • Any content which may result in litigation against either you or Sharp Horizon

  5. If we find content on your site that falls into one of these categories, or if content on your site is made aware to us by a third party, we will first contact you. If the content is clearly illegal then your site will be immediately suspended and we will ask you to remove the content. If the content is offensive to some, but not all, we may ask you to modify the content so that your message can still be made clearly but without causing offense.

  6. All hosting is renewed annually. It is your responsibility as a client to ensure that your hosting is renewed on time. Annual hosting is due for renewal on the same date for which you were originally invoiced plus one year. Example: if you purchase a website with Sharp Horizon on January 1st 2009 then your hosting will be due for renewal on January 1st 2010, after exactly one calendar year.

  7. If Sharp Horizon also provides you with an email service on a shared hosting server (it comes with all of our hosting) then it is your responsibility to ensure that your email is downloaded to your computer or exchange server. Any large volume (more than 500 emails or 200Mb, whichever is reached first) may be deleted to clear room on the server. We strongly recommend the use of an application such as Mozilla Thunderbird or Microsoft Outlook to manage your email and we also recommend that you do not rely on the webmail feature as a permanent email solution.

  8. Email services on any other form of Sharp Horizon hosting are under your complete control.

4 - Cancellation

  1. You are free to cancel your hosting or web service at any time. We will do our best to meet your requirements. Provided that there are no outstanding bills we will gladly transfer domains and remove, transfer or suspend any live content on your website. Should you choose to transfer your domain please note that your registrar may charge you for this process. For a list of charges that you may incur during a cancellation process then please see the Welcome Pack, linked at the bottom of every page on this website. Generally, a cancellation takes moments and costs nothing, provided there are no outstanding unpaid invoices. Before you can cancel your account any and all outstanding invoices must be paid. This applies also to transfer of domains or the pointing of a domain to a new hosting provider.

  2. Cancellation of any pre-paid print work will incurr a £30.00 cancellation fee. This is due to the varied cancellation fees that the third-party printers will charge us in the event of a cancelled order.

5 - Payment Terms

  1. All work agreed to be performed by Sharp Horizon is subject to these payment terms. This applies equally to new projects, extensions to existing projects, additional work of any other form and work undertaken on projects not undertaken or initiated by Sharp Horizon. 

  2. If payment is not received on or before the final payment date as specified on any invoice provided for any contract then Sharp Horizon reserves the right to do any or all of the following: 

    1. Retain ownership of any domain names until payment has been settled
    2. Discontinue service:
      1. Disable any hosting accounts that have been provided
      2. Remove all scripted functionality from any associated web site
      3. Suspend any or all active e-mail accounts
    3. Remove and permanently delete any files created in the production of a product

  3. Failure to adhere to the payment deadline will result in a breach of contract by the client. As such Sharp Horizon reserves the right to permanently destroy any software, website or other product, which is in any stage of development, at any time. You will not be notified of this event should Sharp Horizon choose to take this course of action if you are in breach of contract. 

  4. All cheques must be made payable to Sharp Horizon. Payment by cash will be taken at a pre-arranged meeting. A receipt will be given for every transaction.

  5. Payment in installments is occasionally an option. If you feel that you are unable to fulfill the existing payment terms for a lump sum then payment by installment can be arranged. Installation payments are subject to a 15% administration charge which will be added to each payment. Failure to fulfill a payment by installation will result in breach of contract and any or all of the above listed actions may be taken without warning.

  6. These terms are non-negotiable and are in effect for all contracts. A copy of this statement of Terms of Service is available on demand for a nominal fee of 10p if printed and hand delivered to a pre-arranged meeting or £1.10 if printed and posted. These payment terms and their location online were clearly stated at the time any contract was signed. 

  7. Accounts will be deactivated if a payment is not made on time. Reactivation of an account costs £75.00. Reactivation will occury only when the total sum due, including the reactivation fee, is paid in full. The reactivation fee covers any costs that Sharp Horizon may incurr by recovering the debt through the courts or bailiffs, administrative costs in contacting clients regarding the outstanding balance as well as the time spent performing any actions in Section 5, Paragraph 2. Full details of other potential charges can be found in the Welcome Pack.

6 - Your Agreement

  1. The Sharp Horizon website, all websites produced by Sharp Horizon and all software productsproduced by Sharp Horizon are subject to these terms and conditions. Use in any way of any Sharp Horizon service or product is an agreement to these terms. If you disagree with any of these terms then you must immediately discontinue use of the Sharp Horizon website or any Sharp Horizon related service or product. Sharp Horizon retains the right to change this document at any time without notice. You agree that by entering into a contractual agreement that these payment terms are fair and will be upheld. You also agree that you are aware fully of the consequences should these payment terms be broken. If you do not agree to these terms and you continue to use a Sharp Horizon product or service then you may be subject to prosecution under law. You agree that you accept full responsibility for the use of your website and accept all the responsibilities of ownership of this content.

  2. You agree that these terms are fair and that you understand them all completely.

  3. Use of this website or any product or service provided by Sharp Horizon is an agreement to these terms.

7 - Refusal of Service

  1. Sharp Horizon retains the right to refuse service to anyone at the discretion of Sharp Horizon. Applying or expressing interest in any service offered by Sharp Horizon does not indicate that we will provide you with that service, for whatever reason.

  2. If we have provided you with service, of any sort, then we may refuse to continue providing these services in the event of:

    • Unpaid bills
    • Abusive contact
    • Threatening behaviour
    • Hacking attempts
    • Failure to abide by these Terms of Service

    In any of these events, or in any other event caused by the client that has any detrimental effect on Sharp Horizon, we will refuse to renew services or offer any further service. This does not affect the service that has already been purchased, such as hosting or domain registration, so refusal of service will not mean your website is taken down immediately. However, when these services are due for renewal we will not renew them and you will need to find an new hosting and service provider. If you have purchased a website from us then we will:

    1. Provide you with a copy of the website on CD via recorded postal delivery at your cost.
    2. Transfer your domain to a domain registrar account accessible only by you and then give you the access details via recorded postal delivery at your cost
    3. Permanently delete all files pertaining to your site from our servers
    4. Refuse all future service at our discretion

    Note: if you purchased a website that uses the Sharp Horizon Content Management System (Sharp Horizon CMS) then this is proprietary software and will not be included with your website. Your purchase of a website that uses this software includes only the right to use the software on our servers. If we refuse your service then you no longer have the right to use the Sharp Horizon CMS software.

    Sharp Horizon considers refusal of service as a last resort. If you cannot pay your bill then please contact us as soon as you can to make an arrangement to pay.